LivQ
Waiting, reimagined.
LivQ manages the moments in between — arrival, waiting, being called, moving between stations. Patients know where they stand and what happens next, while teams see flow across the whole service and act on bottlenecks as they form.
Built for
- Outpatient departments
- Diagnostics & pharmacy
- Emergency & urgent care
Core capabilities
What LivQ does
A patient queue and flow management platform that replaces crowded waiting rooms with clear, predictable and humane journeys.
Frictionless check-in
Patients join the queue by QR code, kiosk, reception or in advance from home — and can wait where they are comfortable.
Journeys, not just queues
Model multi-step visits — registration, consultation, diagnostics, pharmacy — as one connected journey.
Know what's next
Clear position updates and notifications tell patients when to return, removing the anxiety of waiting.
Displays & calling
Waiting-area displays and staff calling tools keep everyone in sync without shouting names across the room.
Live flow control
Managers see queues forming in real time and can rebalance rooms, staff and stations on the spot.
Flow analytics
Understand where time is really spent across the visit and redesign services around the evidence.
From first signal to confident action
A simple, repeatable rhythm that fits the way teams already work with LivQ.
Arrive
Patients check in from their phone, a kiosk or reception and are placed in the right queue instantly.
Wait well
Live updates let people wait comfortably — nearby, outside or at home — without losing their place.
Move
As each step completes, patients are guided to the next station with clear directions.
Improve
Flow data reveals bottlenecks so services get calmer and faster over time.
Why it matters
What changes for your teams
- Calmer waiting areas and less crowding
- Patients who feel informed and respected
- Bottlenecks spotted and resolved as they form
- Evidence to redesign services around real flow
LivQ works better together
Every KFives product stands on its own — and becomes more powerful when connected to the rest of the ecosystem.
Good questions, honest answers
See LivQ in action.
Book a walkthrough with our team and see how it fits your setting, your workflows and your existing systems.